The warranty period for furniture is 12 months.
Warranty service is provided upon presentation of a warranty card and/or receipt.
The warranty covers manufacturing defects in the product. Such defects are rectified during the warranty period. If it’s impossible to rectify the defect, the faulty part is replaced.
The warranty does not apply to:
- Mechanical or other damages resulting from intentional or careless actions of the buyer or third parties
- Violation of usage rules stated in the user manual
- Poor assembly and transportation due to the buyer’s fault
Warranty obligations do not extend to the following malfunctions:
- Natural wear and tear
- Accidental damages caused by the customer or damages due to careless handling or usage
- Damages resulting from natural disasters
- Damages caused by using the product for unintended purposes or violating usage rules
- Defects known or reported to the customer before purchasing the product, leading to an individual discount or a reduced selling price due to defects.
Important Information:
Some high-quality velour fabrics may exhibit color variation in sunlight. This may create an impression of different colors in the furniture (especially on corner upholstery), and it is considered a characteristic of the fabrics, not a defect.